How to Contact Ndax Support
Support Ticket
The fastest way to get help with account or technical issues is to submit a support ticket through the Ndax website. Include as much detail as possible about your issue to help the team respond quickly.
You can reach specific Ndax teams directly by email:
| Team | |
| Customer Support | [email protected] |
| Human Resources | [email protected] |
| Compliance | [email protected] |
| Security | [email protected] |
| OTC Desk | [email protected] |
Phone
To speak with a representative, call 1-833-727-6329.
Phone support hours: Monday to Friday, 10:00 AM – 4:00 PM EST
Live Chat
Use the Live Chat feature on the Ndax website to connect with a customer service representative in real time.
Live chat hours: Monday to Friday, 10:00 AM – 12:00 AM EST and Saturday – Sunday, 10:00 AM – 10:00 PM EST.
A Note on Security
🚫 Warning: Ndax will never ask for your password, 2FA code, or other sensitive account information through email, phone, or social media. Always communicate through official Ndax channels only.