Preventing fraud: Effective measures to stay safe

1. Check the website address carefully. A padlock indicates an encrypted connection (HTTPS), but it does not guarantee the site is legitimate. Always confirm the URL is correct and avoid clicking login links from emails or ads.
2. Spot phishing attempts. Be cautious of messages that pressure you to act quickly, request login codes or personal information, or contain unexpected links/attachments. When in doubt, go directly to Ndax through the official website or app instead of using the link provided.
3. Be wary of “guaranteed returns” or get-rich-quick claims. If an offer promises risk-free profits or pressures you to send funds immediately, treat it as a red flag.
4. Practice good password hygiene. Use a long, unique password (or passphrase) for Ndax and each service, and consider using a password manager. Never share your password or one-time codes.
5. Review your banking transactions and check your credit report regularly. If something looks wrong, contact your bank/credit bureau promptly and report suspected fraud.
6. Use secure Wi-Fi whenever possible. Avoid logging in or making sensitive transactions over public Wi-Fi, and use your mobile network or a trusted connection when available.
7. Do not log in or make sensitive transactions over public or untrusted Wi-Fi. Use your mobile network or a trusted private connection whenever possible. A VPN may reduce certain risks, but it does not make public Wi-Fi fully safe or make you anonymous.
8. Be cautious about paying upfront for promises. Verify who you’re dealing with and what you’re receiving before sending money or crypto.
9. Shred sensitive documents that include personal or financial information before disposal.
10. Protect your devices. Keep your operating system, browser, and apps up to date, enable automatic updates, and use reputable security tools where appropriate.
11. Use regulated or registered providers where applicable. In Canada, you can also check whether a crypto platform is registered as an investment dealer and a member of the Canadian Investment Regulatory Organization.

Ndax maintains security and compliance controls designed to help protect users and support regulatory requirements. Users should also follow the steps above to reduce account and fraud risks.