Understanding Bitcoin Withdrawal Methods - Express, Standard and Flex

Introduction

When you withdraw Bitcoin (BTC) via the Bitcoin native network, you will now have the option to select one of three withdrawal methods. This gives you more flexibility to potentially save on withdrawal fees if you don’t mind waiting slightly longer to receive your withdrawal. You can also expedite your withdrawals by paying a slightly higher fee if you need the funds to be transferred urgently. Here’s how it works. 

Bitcoin Withdrawal Methods
NameExpected TimeframeFee
ExpressTransactions will be processed in up to 15 minutes. 0.000299 BTC (39,900 sats) 
StandardTransactions will be processed within 4 hours. 0.000149 BTC (14,900 sats) 
FlexTransactions will be processed within 12 hours.Free.
How To Make a Bitcoin Withdrawal & Select Your Withdrawal Speed

Desktop Instructions 

  • Login to your Ndax Account 
  • Select Wallet on the left-hand side toolbar 
  • Select Bitcoin, then click the blue Send button at the bottom of the screen. 
  • On the list of networks, select Bitcoin. Customizable withdrawal speeds are currently only available for withdrawals via the Bitcoin network, NOT the Binance Smart Chain network. 
  • On the Withdraw Bitcoin screen, select your Withdrawal Method (Express, Standard or Flex).  
  • Enter your destination wallet address and the amount of BTC to be sent. 
  • Agree to the disclaimer, then click “Send BTC”. 
  • Enter your 2FA code from your authentication app. 
  • Check your email inbox. We will send you an email to confirm the withdrawal. Click the link in that email to confirm the withdrawal. 

Mobile App Instructions 

  • Login to the Ndax Mobile App. 
  • On the bottom navigation bar, click the Wallet icon. 
  • Select Crypto. 
  • From the list of crypto assets, select Bitcoin 
  • On the bottom navigation bar, click the up-facing light blue arrow. This is the Withdraw button. 
  • Select the Bitcoin network. Customizable withdrawal speeds are currently only available for withdrawals via the Bitcoin network, NOT the Binance
  • Smart Chain network. 
  • Enter the Amount you would like to send, and the Destination Address.  
  • By default, the app will select “Express” as your withdrawal method. To switch to Standard or Flex, tap the blue arrow, then select your desired Withdrawal Method. 
  • Review your destination address, amount, and method settings. Once everything looks good, hit ‘Confirm’. 
  • Enter your 2FA code from your authentication app. 
  • Check your email inbox. We will send you an email to confirm the withdrawal. Click the link in that email to confirm the withdrawal. 
     

If you select Flex or Standard as your withdrawal speed and decide that you need the withdrawal to be processed faster, you can always speed up your withdrawal. Please see this article to learn how.