How do I deposit Canadian dollars to Ndax via Interac e-Transfer?

1. You must include your unique message code in the comment/message/note section of your e-Transfer at your bank. This unique message code allows our system to match your e-Transfer to your Ndax account.
   • If your bank has a character limit for the comment/message/note section of the e-Transfer, please input as many characters of your unique message code as your bank allows for (Desjardins as an example, only allows you to enter a maximum of 10 alphanumeric characters. If you use Desjardins, please enter the first 10 characters of your unique message code)
   • Tip: Copy and paste your unique message code to avoid any user error caused by mistyping the unique message code
2. Ndax cannot accept third-party deposits where the deposit sender’s name does not match the name on your Ndax account; without additional clarification from you. E-transfers sent from a bank account where the name of the e-Transfer does not match with what we have on file for you will require manual approval, and in some cases, will be rejected.
   • To deposit funds from a business/corporate bank account, you must set up a business account with Ndax. Please e-mail [email protected] to open a business account.
   • If you are sending an e-Transfer from a joint bank account, please note that funding may be delayed until proof of joint account ownership is provided. The reason for this is that the sender’s name of the e-transfer may arrive only under the other joint account holder’s name, which will result in your e-transfer requiring manual approval due to the name mismatch.
3. Ndax has auto-deposit enabled for Interac e-transfers. You do not need to input the security question & answer if your bank does not require this.

• Login to http://ndax.io
• Once you log in, you will be redirected to your dashboard
• Click DEPOSIT located at the top of the page
• Select INTERAC E-TRANSFER
• Copy the information provided and, in another window, open up your online banking platform and send an Interac e-transfer to [email protected]
• Click OK once finished

• Login to http://ndax.io
• Click the Ndax SYMBOL located at the top left-hand corner of the page
• Select WALLET from the pulldown menu
• Select CANADIAN DOLLAR from the list of assets
• Click RECEIVE
• Select INTERAC E-TRANSFER
• Copy the information provided, and in another tab, open up your online banking platform and send an Interac e-transfer to [email protected]
• Go back to the Ndax tab and click OK once finished

• Login to our mobile app
• Click on the wallet icon on the bottom toolbar
• Select the FIAT tab
• Click on CAD
• Click DEPOSIT, then enter the amount you are looking to deposit
• Select INTERAC E-TRANSFER
• Copy the information provided, and in another tab or banking app on your phone, open up your online banking platform and send an Interac e-transfer to [email protected]
• Click OK once finished

Typically, it takes 0-30 minutes for an Interac e-transfer to land from your bank and into your Ndax CAD wallet.