How do I close my account with Ndax: a step-by-step guide

How do I close my account with Ndax: a step-by-step guide

Account Closure via Self-Service

Here are the instructions on how to close your account via self-service:

  • Log in to your Ndax account
  • Click settings on the left-hand side toolbar 
  • Scroll down to the bottom of the settings page
  • Click the red "close my account" button
Account Closure via Support

If you have an existing balance in your Ndax account, even if it is very small, you won't be able to close your account via self-service. 

In these cases, if you wish to close your Ndax account, please reach out to our support team by emailing [email protected] with your request.