What should I do if I'm not receiving emails from Ndax?

What should I do if I'm not receiving emails from Ndax?

Steps to Troubleshoot Missing Emails

If you have not received an email from Ndax that you were expecting, it may be because:

  • You have unsubscribed from our emails or marked a previous Ndax email as spam.
  • It went directly to your spam, social or other folders within your email, rather than your main inbox. Please ensure to check all of your folders and filters. 
  • Your email provider sent it to a low-priority queue, and it didn't arrive in your inbox.
 

If you continue to experience any difficulties, please do not hesitate to reach out to our support team at [email protected] for assistance.