What documents are accepted for identity verification and proof of address at Ndax?

To ensure a smooth and speedy verification process, please ensure that you submit one of the following acceptable identity verification documents:

• Driver's License
• Passport (Canadian or Foreign)
• Citizenship Card (issued prior to 2012)
• Permanent Resident Card
• Secure Certificate of Indian Status
• Provincial or territorial Photo Identification Card

To be acceptable, a government-issued photo ID must:

• Be issued by federal, provincial, or territorial authorities
• Be valid, current (not expired), and authentic
• Must be in color and legible
• Show your full name, date of birth, a clear photograph, and a unique identifying number

Our initial verification process does not require you to upload a proof of address document. However, our compliance team may ask for this document if needed. For any other questions, please contact our compliance team at [email protected].

If you are asked to provide a proof-of-address document, please use one of the following:

Any statement issued by a Canadian government body (federal, provincial, territorial, municipal) such as:

• Canada Pension Plan (CPP) Statement
• Property tax assessment issued by a municipality
• Provincially issued vehicle registration
• CRA Notice of Assessment

Issued by other Canadian sources:

• Utility bill (for example, electricity, water, telecommunications)
• Bank statement (credit card, mortgage)
• T4 statement 
• Investment account statements (for example, RRSP, GIC)

If you have any questions or concerns regarding the acceptable identity verification documents, please do not hesitate to contact our support team at [email protected].