Why haven't I received my two-factor authentication reset email from Ndax?

If you are not receiving an email that you are expecting from Ndax, there are usually a few common issues that might be the cause:

• Please ensure that you are entering the correct email that you signed up for on Ndax.
• You may have unsubscribed from our emails or marked a previous Ndax email as spam.
• The email went directly to your spam, social or other folder rather than your main inbox. Please make sure to check all of your email folders. 
• Your email provider sent it to a low-priority queue, and it didn't arrive in your inbox.

If you continue to experience any difficulties, please do not hesitate to reach out to our support team at [email protected] for assistance.