Why is my Ndax account locked?

Resolving Account Lockout Issues

If you have attempted to enter a password or username four times and failed, your account will be locked for 15 minutes. After that, you may try again.

  • Please note that passwords are case-sensitive.
  • If your account is locked for more than 15 minutes, please contact [email protected]
 

If you continue to experience any difficulties, please do not hesitate to reach out to our support team at [email protected] for assistance.