Why are my funds "On Hold" in my account? - Canceling a pending withdrawal on Ndax

If you notice that some of your funds are "on hold" in your NDAX account, it could be due to a pending withdrawal. To free up these funds, you can cancel the pending withdrawal with these simple steps.

1. Login to your NDAX Account: Begin by logging into your NDAX account. This will take you to your dashboard, the control center for your account.
2. Navigate to the Transaction History section: On the left side of your dashboard, locate the toolbar on the left-hand side of the screen. Click on "Transaction History"
3. Select Withdrawals: In the Transaction History page, you will see tabs for TRADES, DEPOSITS, WITHDRAWALS, TRANSFERS, and TRANSACTIONS on the top of the main panel. Click on the WITHDRAWALS tab to view all withdrawal requests.
4. Cancel the withdrawal: Identify the specific withdrawal you wish to cancel, and click on it. Alternatively, you can also cancel the withdrawal by clicking on the cancel button below the "Confirm Withdrawal" button in the withdrawal confirmation email.

Once you’ve canceled a pending withdrawal, the previously held funds will be released back into your available balance for other transactions. You can check the updated balance in your account dashboard.