Stay Safe: How to Identify Official Ndax Platforms

• The only official Ndax website is https://ndax.io, and the official mobile app is available only on the Apple App Store and Google Play Store.
• Fake websites can closely mimic legitimate login pages to capture credentials and attempt unauthorized access.
• Logging in by typing ndax.io directly or using a saved bookmark reduces exposure to phishing links.
• Two-Factor Authentication (2FA) adds an additional layer of protection against unauthorized access.
• If credentials are entered on a suspicious site, changing the password and contacting Ndax Support promptly helps limit risk. 

We’re aware of an increase in fraudulent websites impersonating regulated crypto trading platforms. Protecting our clients is our highest priority, and we want to ensure you know how to verify you’re accessing official Ndax platforms.

Across the industry, there has been a rise in fake crypto exchange websites designed to look nearly identical to legitimate login pages. These fraudulent sites are created to steal client credentials and gain unauthorized access to trading accounts.

As a Canadian regulated crypto platform and CIRO-registered dealer, Ndax is proactively alerting our clients so you can confidently protect your account and trade securely. 

Cybercriminals are creating sophisticated phishing websites that closely resemble legitimate crypto platforms.

Here’s how these scams typically work:

• Fraudsters build a website that mimics the official login page of a regulated exchange.
• The fake site may appear in search results, online ads, emails, text messages, or social media posts.
• Users unknowingly enter their username and password.
• Threat actors use stolen credentials to attempt unauthorized transactions.

These crypto phishing scams are becoming more convincing, making it critical to verify that you are always using the official Ndax website or mobile app before entering your login information. 

Taking a few simple steps can significantly reduce your risk of falling victim to a crypto login scam.

Always Verify the Official Ndax Website

The official Ndax domain is: https://ndax.io

• Bookmark the official website and use your bookmark to log in.
• Carefully check the URL for spelling errors or extra characters.
• Ensure the website displays HTTPS and a secure connection.

Even small differences in spelling can indicate a fraudulent website. 

Do Not Access Your Account Through External Links

Never log in to your Ndax account through links received via:

• Email messages
• Text messages (SMS)
• Social media direct messages
• Online ads or sponsored posts

Instead, manually type ndax.io into your browser or use your saved bookmark. 

Enable Two-Factor Authentication (2FA)

Two-Factor Authentication adds an additional layer of security to your account.

Even if your password were ever compromised, 2FA significantly reduces the risk of unauthorized access.

If you have not enabled 2FA, we strongly recommend activating it in your account settings. 

Use Only the Official Ndax Mobile App

Download the Ndax mobile app exclusively from:

• Apple App Store
• Google Play Store

Avoid downloading applications from third-party websites. 

If you believe you may have entered your credentials on a suspicious website or noticed unusual activity:

1. Stop immediately and do not re-enter your credentials.
2. Change your Ndax password immediately.
3. Enable or confirm Two-Factor Authentication (2FA).
4. Contact Ndax Support right away.
5. Report the suspicious website or incident to our support team.

Our team actively monitors accounts for unusual login patterns or transaction activity and works closely with cybersecurity partners and regulators to address emerging threats.

Acting quickly helps protect your account and the broader Ndax community.

As a Canadian regulated crypto platformand CIRO-registered dealer, Ndax maintains rigorous security standards to safeguard client assets and information.

We continuously:

• Monitor for suspicious login activity
• Investigate reports of fraudulent websites
• Collaborate with regulatory and cybersecurity authorities
• Enhance platform security measures

While phishing attempts are an industry-wide challenge, our commitment to protecting our clients remains unwavering. 

Your security is our priority.

By staying vigilant and verifying that you are always using the official Ndax website or mobile application, you can significantly reduce the risk of falling victim to a crypto phishing scam.

Ndax remains dedicated to providing Canadians with a secure, regulated, and trusted crypto trading platform. If you ever have questions or concerns about your account security, our support team is here to help.

Trade confidently. Trade securely. Trade with Ndax. 

How do I know if the Ndax website is real? 
The only official Ndax website is https://ndax.io. The safest way to access your account is to type ndax.io directly into your browser or use a bookmark you created. Before entering any login details, double-check the URL for misspellings or extra characters and confirm the site shows HTTPS.

What is a fake Ndax website? 
A fake Ndax website is a fraudulent site designed to look like a real Ndax login page. Its purpose is to trick you into entering your username and password so scammers can attempt to access your account and perform unauthorized activity.

I searched “Ndax login” and clicked a result — is that safe? 
Not always. Fake websites can appear in search results, sponsored ads, or promoted listings and may look convincing. To stay safe, avoid logging in from search results and instead type ndax.io manually or use your saved bookmark.

Does Ndax send login links by email or text? 
Ndax may send important account communications, but you should avoid logging in through links received by email, text message (SMS), social media, or ads. The safest approach is always to go directly to ndax.io or use the official mobile app.

How do I verify I’m using the official Ndax mobile app? 
Download the Ndax mobile app only from the Apple App Store or Google Play Store. Avoid third-party websites or direct download links. If you’re unsure, go to Ndax’s official website (ndax.io) and follow the app store links from there.