How do I deposit cryptocurrency into my Ndax account?

1. Unsupported cryptocurrency deposits: Ndax will not be held liable for any loss resulting from unsupported cryptocurrency deposits. Depositing an unsupported cryptocurrency may lead to its loss, and retrieval eligibility is not guaranteed. To ensure compatibility, please review the currently supported cryptocurrencies on our platform at https://ndax.io/prices.
2. Unsupported networks or incorrect wallet addresses: Ndax will not be responsible for any loss of tokens sent to a blockchain network that we do not support or to an incorrect wallet address. It is crucial to send your deposits to the correct wallet address on a supported blockchain network. Deposits sent to an incorrect network may not be eligible for retrieval since Ndax cannot access unsupported blockchain networks. To see a list of supported networks, visit: https://ndax.io/fees
3. Additional considerations for XRP, XLM, HBAR, and EOS deposits: When making deposits of XRP, XLM, HBAR, or EOS, remember to include your destination tag or memo. Failure to provide this information may cause a delay in processing your deposit and could incur a potential recovery fee at Ndax's discretion.
4. Timeframe for Cryptocurrency Deposits: Please note that the timeframe for cryptocurrency deposits sent to our platform is subject to external factors beyond Ndax's control. These factors include network congestion, stability, and the chosen network itself.

• Login to http://ndax.io. You will be redirected to your dashboard
• Click Wallet or the wallet icon located on the left-hand sidebar
• Select the cryptocurrency you wish to deposit from the list of assets
• Click Receive
• Select the network compatible with your sending wallet
• Your Ndax wallet address, and the destination tag/memo (if applicable) for the selected cryptocurrency will appear
• Copy the given Ndax wallet address and destination tag/memo (if applicable), and send the cryptocurrency from your external wallet

• Login to http://ndax.io. You will be redirected to your dashboard
• Click on the Ndax Symbol located at the top left-hand corner of the page
• Select Wallet from the pulldown menu
• Select the cryptocurrency you wish to deposit from the list of assets
• Click on Receive
• Select the network compatible with your sending wallet
• Your Ndax wallet address and destination tag/memo (if applicable) for the selected cryptocurrency will appear
• Copy the given Ndax wallet address and destination tag/memo (if applicable)
• Enter the wallet address in your external wallet to send your cryptocurrency to your Ndax wallet

• Log in to our mobile app
• Click on the Wallet Icon located on the bottom toolbar
• Select the Crypto Tab
• Select the cryptocurrency you wish to deposit from the horizontal list of assets
• Click on the Downward Arrow Icon at the bottom of the screen
• Select the network compatible with your sending wallet
• Your Ndax wallet address and destination tag/memo (if applicable) for the selected cryptocurrency will appear
• Copy the given Ndax wallet address and destination tag/memo (if applicable), and send the cryptocurrency from your external wallet

XRP, XLM, HBAR, and EOS require destination tags/memos.